Implementing ERP System is a Test of Leadership from Start to Finish
Ralph Waldo Emerson said, “Our chief want is someone who will inspire us to be what we know we could be.” At no time is this more true than during a time of great change such as the implementation of a new computer system.
Implementing a new enterprise resource planning (ERP) system is a test of leadership from start to finish. It requires a culture that supports planning, collaboration, and an understanding of how the change will affect the company as a whole. Without the sponsorship of senior management, the project will not succeed. Mantralogix has experienced this first hand over several hundred ERP implementations.
Let’s take a look at the role leaderships plays in each of these areas:
The senior management sets the tone in the organization’s culture. An understanding of current processes will help the management team to identify the major areas requiring change, and what to expect from a new ERP. Delegating tasks with clear goals and accountability will ensure that the right skills and knowledge are in place for a smooth transition. In addition, the Information Technology (IT) department must be able to guide each department, each employee, each job, etc. as all will be affected by the implementation of a new software system.
There must be a consensus that changes are necessary and the assembled team must work together to make the change as seamless as possible for all involved. ERP systems will standardize everything across the organization and all departments must work together to make the change successful.
People in general do not accept change easily, and implementing an ERP system is a big change for any organization. The best way to make the change successful for all employees is to show them how the new system will help them “work smarter, not harder.” Adequate training and well-written procedures prior to starting use of the new system will assist in the transition.
If you are thinking about a business management solution, contact us at Mantralogix.