Five Tips on Hiring a New ERP System

Jan 12 2015

Today’s enterprise resource planning (ERP) software does what used to take five or six specialists to do. Having one person for marketing and sales, another for shipping and receiving, and maybe even a whole team devoted to accounts payable and accounts receivable is no longer necessary. Why? Because ERPs can handle all that – and more – with a few clicks of the mouse. This leaves your teams open for delivering value in many other ways, complementary to the ERP system you “hire”

An ERP system will be an invaluable member of your team and, just like every employee, a worthy investment.

Here are five tips on how to “hire” a new ERP system:

  1. Look for companies similar to yours that are successfully using ERP software. Which ERP did they choose? What was the initial investment, and do they feel that the return is worth it? Can you visit the company in person? If yes, do so; it can help you get a fuller story on their ERP experience.
  1. Get everyone’s – yes, everyone’s – input. Every single person in your business will be affected by a new ERP system. Accounting, sales, marketing, purchasing, data entry, and everyone else needs to be on board for a successful implementation. 
  1. Don’t buy the first ERP you see. There are many brands of ERP software, and while most ERP systems do the same things, some do it better than others, and some are more of a fit for your business than others. Consider as many different programs as possible – it will teach you more about ERP systems and what to expect from the implementation. You’ll also learn what’s most relevant to your business and which features are the best investment for you.
  1. Know what kind of support you’ll need. ERP systems are complex, integrated, analytic systems. Once installed, they can very nearly run themselves, but their implementation requires human input. You should know if you want your chosen ERP to come with an implementation support team and, if so, choose one that does. You should also designate staff that is dedicated to the project above all others until the implementation is declared successful.  
  1. Be prepared for change. Bringing an ERP system on board will change the way you do business. For the most part, that’s why you’re bringing it on board. The implementation process, however, is challenging at every level. Soliciting open feedback before, during, and after implementation can help mitigate possible growing pains.

An ERP system is more than software – it’s a member of your team and a system that will change how your employees understand and relate to your company.

At Mantralogix, we have the experience and the expertise that will help you make the best decision for your growing company. Contact us with any questions you have about identifying and selecting the best ERP system for your business. 

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