Why You Need Preventative Maintenance

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Posted in Best Practices | No Comments »
Posted by Matt Walter

Updating your company’s software is the first step to becoming more innovative and efficient. But after you implement new tools and protocol’s, it’s important to understand why you need to take preventative maintenance seriously and why you should plan it. Software support shouldn’t only be done when it stops working; rather you need to service your software periodically to maintain your employee’s productivity, their workflow and to stay cost-efficient.

Maintaining Productivity

Performing preventative maintenance on your equipment and software is one of the first steps to maintaining productivity within your business. When hardware or software fails or if a bug is affecting its functionality, it affects everyone. During the time that the technology is down because your IT professionals are working to fix the problem or update the system, it forces employees to stop working. Essentially, disrupting their productivity as they can’t complete their tasks. To keep your employees productive and limit software disruptions, you must work to prevent unscheduled updates from happening. This can be accomplished by scheduling maintenance that is performed at non-peak hours of work so your employees can always have access to resources.

Decreasing Downtime 

When a business is implementing preventative maintenance on their software or network, it helps to ensure that downtime will be decreased. In this situation, downtime in an office is the amount of time that employees spend waiting for systems to update or be serviced rather than working. Essentially, it’s when an employee’s workflow stops because the resources they need are unavailable. To prevent unnecessary downtime, you must work proactively to stop system errors or unscheduled updates from happening as this is one of its major causes. When you choose not to schedule maintenance, it gives technology the option of implementing an update at any time it sees fit, possibly causing a halt in work if it’s during the day. When you plan preventative maintenance, you can choose to have all of your support done at specific times that will not interfere with an employees standard workday. As well, by knowing when maintenance will happen and possibly cause software to be unavailable, you can inform staff so they can work around it.

Staying Cost-Effective 

Conducting preventative maintenance doesn’t only help your employees stay on track with their work, but it helps to save your business money. When you’re able to schedule the time that maintenance will happen, it allows employees to work without disruptions. Essentially allowing the business to profit from how much an employee is being paid in relation to the amount of work being done. When system maintenance interrupts an employee’s workflow, it forces a business to pay an employee to sit and wait for maintenance to be completed instead of working. When this happens, a business loses money as less work is being done but the same amount of money is being spent. When you schedule preventative maintenance, you reduce the risk of this happening as it’s unlikely that an error in the software will disrupt workflow so employees can work more.

Regardless of what technology you’re using, performing preventative maintenance can help to decrease IT problems from occurring. This allows your employees to work harder, more productively and save your business money. If you’re looking to maintain productivity, stop software from causing interruptions, and stay cost-efficient, contact the Mantralogix Support Team today. We’ll work with you to discover what preventive maintenance needs to be to ensure that your employees can continue to work hard!

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