New and exciting features of Sage CRM version 7.2

Jul 24 2013

sage crm 7.2The newest offering of Sage CRM, version 7.2, is very focused on assisting businesses to communicate with their customers at all levels of the cyber world, especially through mobility, Social Media and business collaboration.

Sage CRM’s new native apps for the iPhone and Windows 8 provide you with real-time data to help manage your business relationships, even when out of range coverage. This not only adds but also enhances greatly the already impressive mobile lineup for Sage CRM, which includes support for Android devices and the iPad. The best thing is that these apps are available for free download from the Windows and iTunes online stores.

What’s more, within Sage CRM the enhancements made offer smarter reporting so you can take advantage of some new, unbelievable rich graphic 3D charts and the report cloning capabilities. This enables you to quickly create visual reports with interactive graphs, for at-a-glance business insight and informed decision-making. These charts are generated without using Flash so you can even pull them up on your iPads and other non-Flash devices.

Business collaboration across teams is made possible using the social-style team collaboration tool which is powered by Microsoft’s Yammer. Everyone who uses Sage CRM in your company can now use Yammer right in Sage CRM to discuss and collaborate about opportunities, customer service cases, and more. These collaboration threads in Yammer really help to make the ongoing business conversations with and about your customers transparent and visible to everyone in your company.

With the addition of the Facebook add-on, to the already existing Twitter and LinkedIn add-ons you can uncover new leads, networking opportunities and also customer insights. This takes the buying conversation right to your customers rather than waiting for them to come to you. The Facebook add-on is brand new with Sage CRM 7.2 and was designed to help you to better understand your customers by pulling their Facebook profile right into CRM and giving you the ability to link it directly to their account details without having to leave your Sage CRM. The social media add-ins really allows you to personalize your marketing and customer service programs, taking them to a new level of sophistication.

With more than 12,000 organizations in 70 countries using the award winning Sage CRM software to manage their critical sales, marketing and customer service activities every day. Mantralogix can assist your business on why you should consider Sage CRM

Recent posts