How important is local presence during a business solutions implementation?
In our line of business we often engage potential clients who are not within our geographical location. One of the questions often asked is “Do you have a local presence?” How important is it to have your service provider in the same city as you?
This has prompted us to write about these experiences with the intention of providing assurances that technology has turned “Geography into History”.
The world of technology can be a complicated place and you certainly need experts like Mantralogix that can help you find ways to continuously run your business efficiently and remain competitive. The way that we do this is by primarily offering 21st century Sage Business Solutions that will become the basis for change in your organization. Business Solutions Implementation has many other facets to the change process that will help you realize returns on your investment in measurable and tangible ways.
Mantralogix has developed a client base that spans geographical borders and have successfully implemented both Business and Technical Solutions. Our fully documented Methodology outlines the following:
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Construct of Project Teams
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Roles and responsibilities
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Collaboration Tools
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Project Management Tools
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Critical Success Factors
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Project Phases
Mantralogix has managed over and over again to demonstrate to our clients that our methodology works just as effectively during a remote implementation.
Once we have connected personally, finding the right tactic to stay in touch is important to the success of our working relationships. We respect schedules and communication preferences, while being responsive to changing needs. When dealing with global communications, we give additional consideration to differences in technology access, culture, and time zones.
Mantralogix has been in business for 20 years and endeavors to deliver an awesome customer experience in all our encounters.
Note: There have been instances where a full remote implementation occurred without our consulting team ever being onsite. This is however the exception, as we do recommend to our clients that it is imperative to be onsite at least once during an implementation, prior to the system “going live”.
Would you like to know more about how you can work with Mantralogix remotely? Please call us at 1-866-320-8922 and we can talk about your specific needs and preferences.