ERP/CRM Software is Increasingly Including Customization

When choosing enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, and other business management software, companies are increasingly looking for solutions that offer customization options. The Street, an online magazine catering to those researching technology, conducted a survey which indicated that more than half of technology purchasers are specifically seeking customizability.

“Out-of-the-box,” or packaged, software works immediately upon installation – but it may not fit your unique needs. Customization fixes that issue, and it has become common for customized software solutions and out-of-the-box solutions to be implemented simultaneously. Third-party developers that specialize in customizing software can work with you during an ERP, CRM, or other business management system implementation.

Deciding on necessary customizations is similar to choosing an ERP/CRM system – it requires research and an in-depth analysis of your processes. You mostly likely want customizations to address needs that your current software isn’t meeting, but you need to know what those needs are and how you want them addressed before you proceed. If you have that information prior to the start of the implementation process, a third-party developer’s presence can shorten the implementation time considerably. If, instead, you “make it up as you go along,” it will be harder to engage the developer’s implementation strategy and create a customized ERP/CRM solution together.

Customized ERP/CRM solutions carry the added bonus of being able to integrate modules and other software programs already in use in your business.

Your business has unique needs, so you need unique software solutions. Mantralogix understands – let our team of software experts get you the customized software you need to run your business at its optimal level. Contact us for more information.