Don’t Be Afraid of ERPs, They Offer Positive Changes

Legacy software is the wrong way to stay ahead of the competition. In fact, you won’t be able to. Why? Because legacy software offers inaccurate insights into your data, leaving you no room for business improvement.

Businesses that continue to rely on legacy software often do so because they fear change. The big thing in business now, enterprise resource planning (ERP) software, is expensive and initiates many changes in how one does business. With articles littering the internet about how to avoid ERP failures, it’s no wonder that businesses are reluctant to drop what they know and embrace new technology.

ERP systems can be expensive, they do require a very in-depth implementation plan, they can fail, and they do cause massive changes in the way businesses operate.

The important thing to remember about an enterprise resource planning system is that the changes it causes are positive. Company data is combined into one single database, enabling full transparency between departments. Updates occur in real-time and across the entire business, so data is up-to-date and, because such updates do away with manual data entry, more accurate. Reports can be automated, events can be triggered by user-defined criteria, and customizable dashboards break the information down to give you only what you want to see.

Customer service will also improve with the implementation of an ERP system. With the seamlessly integrated data available across the whole company, customer service representatives no longer have to contact the shipping department about a delayed order, the accounting department for an incorrect bill, etc. The information they need is at their fingertips, which saves everyone – the representatives, the other department employees, and the customers – time.

In short, this powerful business process tool delivers real-time data for better decision-making, smarter billing, and easier to use processes.

Do you want these things for your business? Let the consultants at Mantralogix guide you through your purchase and implementation. Contact us today.