How to Combat Ransom.CryptXXX (WannaCry) Ransomware

Tags: , , ,
Posted in Industry News & Events | No Comments »
Posted by Anita Chauhan

Users of Windows need to be notified ASAP of a new ransomware strain and take immediate measures to patch.

Specifically, on May 12, 2017 a new strain of the Ransom.CryptXXX (WannaCry) strain of ransomware began spreading widely impacting a large number of organizations, particularly in Europe.

Wcry is demanding ransom fees to be paid. The messages left on the screen say files will remain encrypted. It’s not yet clear if there are flaws in the encryption scheme that might allow the victims to restore the files without paying the ransom.

 

If you have yet to install the Microsoft fix—MS17-010 you should do so immediately.

You should also be extremely suspicious of all e-mails you receive, particularly those that ask the recipient to open attached documents or click on Web links. If you have seen nonstandard activity and believe your customers’ information may have been exposed, please contact support.


Online Support


Name:

Code :


To use our online support:
  1. Please type your name and the unique connection code provided by your Mantralogix support representative.
  2. Click the Submit button to initiate the screen-sharing session.
  3. You will be connected to a Mantralogix representative who will assist you via online chat, and if needed, by viewing your screen and sharing your keyboard and mouse.
  4. You will be prompted to download our virus-free plug-in "chatlink.exe". Click Yes or Grant when prompted.
  5. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.